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Learn more about Klarna

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Pay directly when placing your order. No credit card number, no extra passwords, no worries.

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Only pay for what you like. Review your order first and then decide what you want to keep.

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General

What is Klarna?

Klarna is one of the leading payment providers in Europe and a licensed bank that is fundamentally changing the payment experience for buyers and sellers. The company, founded in Sweden in 2005, enables online shoppers to handle outstanding payments immediately, later or in installments quickly, easily and securely. Klarna works with more than 130,000 retailers such as Asos, Spotify, MediaMarkt and Deutsche Bahn and currently employs more than 2,500 people in 14 countries. In 2014 Klarna took over Sofort GmbH; In 2017, Billpay GmbH was acquired. The company's investors include; Sequoia Capital, Bestseller Group, Atomico, VISA and Permira. More information can be found atwww.klarna.eu

Is it safe to shop online with Klarna?

Definitely! Shopping online couldn't be more secure than with Klarna. In a store, you can always touch and check the goods you want to buy before paying for them. We believe that online shopping should be no different. That's why Klarna purchase on account gives you the opportunity to check your goods first and pay later.

Our goal is to make shopping easier and safer - smooth. That is why we take drastic measures to protect you as a buyer against fraud and unreliable online retailers. Whenever you see the Klarna logo in an online store, you can be sure that the store is trustworthy and meets our strict requirements.

Klarna is also certified by TÜV Saarland and Trusted Shops. Certificates give you as a consumer positive indications of the quality of the services and products. The associations registered under "the TÜV" are known worldwide and the certificates promote the highest international reputation. TÜV Saarland has concentrated on customer-oriented services outside the traditional official fields of activity. Every year, TÜV Saarland ensures that our business model is serious and that Klarna offers secure payment methods through a detailed investigation.

Klarna has been a “Trusted Shops Authorized Partner” since 2011 and as an “authorized partner”, Klarna's processes are perfectly adapted to the Trusted Shops quality criteria. The Trusted Shops quality criteria are based on national and European laws that are important for online shopping. They take into account the current judgments and requirements of consumer protection organizations or go even further. Read more about the Trusted Shops seal of approval here.

In addition, Klarna Buyer Protection protects you with every purchase from Klarna. This is an agreement between you and Klarna that allows you to shop online safely. To ensure that the Buyer Protection Directive applies, you as a consumer must make the purchase from an entrepreneur. Please note that the Buyer Protection Directive only applies to payments made with Sofort if it is expressly stated on the payment method selection page in the merchant's online store.

I have more questions about my payment. Can I speak to someone from Klarna?

Yes of course! You can chat with us in the app at any time or call us on 0221 669 501 10

New Years Eve Proposal

Christmas proposal are the most famous ones but what if you caught your partner by surprise and propose on New Year’s Eve? That’s what we call a sparkling start of the year. We have made a list with proposal ideas to help you surprise your loved one.

When the clock strikes midnight

It doesn’t matter if you are at a party or at home by the fire, when the bells ring out at midnight to welcome the New Year, get down on one knee and ask them to marry you.  This proposal might be the most romantic yet simple way to propose on New Year’s Eve. Just remember to order the engagement ring in advance!

Midnight Proposal - New Years

With a little help from the carollers     

This requires a little bit more preparation since you will have to find a group of carollers! Ask them to come to your door while you are enjoying a cosy night by the fire, drinking mulled wine and chocolates. They could have a sign that says “Happy Holidays” and then, after they are finished singing, they can flip it over to discover the magical words. By that time, you get down on one knee and pop the diamond ring! If you can’t find a group of carollers to help you, you can imitate one of the most famous scenes from Love Actually and be you who is at the door with different signs about your relationship and at the end, the last one will say “Will you marry me?”

On your New Year’s Speech

If you are more of a speech giver and don’t mind being in the spotlight, this proposal is for you! Write the speech in advance if you are not that into improv. You could talk about how amazing the previous year was, mention the moments you shared with your partner and tell them how excited you are to embark into the new year because it will be a new chapter in your life. And just them, when they are wondering what you mean, say their name and ask them to marry you. Your partner will be both surprised and happy!

New Year Proposal

A New Year Resolution

While you are at home, maybe watching a festive movie and drinking a cup of tea, grab two pieces of paper and ask your partner to join you in writing your New Year’s resolution. When you are both done, ask her or him to pass it on to you and say: “You missed one!” and write “Get Married”. They will be a little bit confused at first but everything will be clear when you show the ring!

New Year Resolution

Regardless where you propose, whether you are the two of you alone or at a big party, New Year’s Eve is an amazing date to pop the question. Just remember to buy the engagement ring in advance. At Diamonds Factory we have a wide range of diamond engagement rings that are guaranteed to be delivered before New Year’s Eve, so take a look at our website and find the perfect ring.

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